On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. From the date of placing order, we would normally take 15 -20 working days to deliver your order.
International orders are usually delivered within 20-25 business days* from the time of placing the order.
In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.
In case you need a garment by a particular date, please reach out to our team and inform us in advance.
We ship through registered courier companies for orders within India and through DHL Express/FedEx/Aramex for international orders.
Please note that Sundays and Public Holidays are not set as working days for standard deliveries.
Shipping is free within India. For international orders, we charge standard shipping charges starting from INR 2500 and upwards depending upon the location, weight and volume of the shipment.
DUTIES & TAXES FOR INTERNATIONAL ORDERS
Duties & Taxes for international orders are not included in your order, and are over and above any shipping and handling charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (DHL, FedEx, Aramex etc.) at the time of your order delivery after you receive an invoice by the shipping agent.
SHIPPING OF PRODUCTS
All orders are processed from our own warehouse/workshop in Gurugram, India. Orders will be delivered to the shipping address mentioned at checkout.
Orders that have been processed and shipped can be tracked using the consignment/tracking number on the shipping agency’s website. Once your order is shipped, we will mail you your tracking number along with information about the shipping agency. You can also track your order under your Shivani Bhargava - Order history.
Non-Availability on Delivery our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.
MODES OF PAYMENT
For shipping to India, we accept all major debit & credit cards (including Mastercard, Visa & American Express) and also provide Net Banking options across major banks.
COD is also available for domestic orders. COD orders will require 30% of advance of the total order value. Our sales team will contact you through phone or whatsapp and will provide you all the details regarding the same.
Orders will be processed once we have received the advance towards the same.
For all international transactions, we accept major Credit and Debit Cards (including Mastercard, Visa & American Express) and also provide the option to pay using PayPal. PayPal is our third party payment gateway and is available on request. Please write on firstname.lastname@example.org if you wish to pay via PayPal.